These Terms govern the use of the Capta app and related services. By using Capta you accept them. If you don’t agree, don’t use the app.
Who we are
Capta is provided by Alessandro Colombo, Via E. de Amicis 59, Cornate d'Adda (MB), Italia, VAT no. 13439910962 (“we”). Contact: support@capta.fyi.
The service
Capta lets you record conversations and get a transcript, summary, answers to your questions and documents (emails, minutes, quotes, PDFs), with the help of artificial intelligence services. Available features may change over time; up-to-date descriptions are on the website and in the app.
Transcripts stay available for 90 days from creation, except those you protect, which stay until you delete them. Capta is not a long-term archive: we recommend exporting whatever you want to keep.
Who can use Capta
You must be at least 18 years old. You can use the app without an account, with some limits: recordings and minutes stay tied to the phone and are lost if you reinstall the app or change phone. With an account (email, Google or Apple) you find everything on any device. You are responsible for keeping your credentials confidential.
Credits and purchases
- 1 credit = 1 minute of transcribed recording, rounded up to the next minute. Live mode costs the same. Summaries, questions, documents and storage are included at no extra cost.
- Credits are bought in the app through the App Store (Apple) or Google Play (Google), which handle payment. The price is the one shown by the store at the time of purchase, including VAT.
- Credits do not expire.
- When you create a verified account you receive 10 welcome minutes, once per person.
- Credits have no cash value, are not refundable by us, are not transferable and cannot be converted. They are lost if you delete your account or, without an account, if you lose the app’s data on your phone.
- If a transcription fails because of a technical problem, the credits used are refunded automatically.
Purchases, withdrawal and refunds
Credits are bought through the App Store or Google Play: the purchase contract, payment, right of withdrawal and refunds are governed by the terms of the store you buy from, which handles them directly. For a refund use their procedure: for Apple reportaproblem.apple.com, for Google the Google Play refunds page.
For our part, we automatically refund credits used for a failed transcription. Your statutory rights remain unaffected, including the legal guarantee of conformity for digital content and services (Directive (EU) 2019/770).
Your content
Recordings, transcripts and content generated for you remain yours. You only give us a limited, non-exclusive permission to store and process them (including through our providers) to provide the service, for as long as you keep them in Capta. We don’t use them for other purposes and don’t use them to train artificial intelligence models. How we process personal data is explained in the privacy policy.
Recording conversations: your responsibilities
You decide what to record, and it is your responsibility to do so lawfully. In particular:
- Inform the people taking part in the conversation that you are recording. In some countries, and in many work settings, the law requires everyone’s consent: check the rules that apply to you.
- Don’t record conversations you are not part of, secretly, or by leaving your phone recording while you are away.
- Don’t share other people’s recordings or transcripts without a legitimate reason and, where required, their consent.
- Respect any professional secrecy and confidentiality obligations that apply to you.
- Don’t record minors without the consent of the person responsible for them.
This guidance is not legal advice.
Acceptable use
You may not use Capta to:
- carry out illegal activities, surveillance or interception;
- violate other people’s privacy, dignity or rights, including copyright;
- share illegal, hateful or violent content, or content inciting violence;
- circumvent the service’s limits, obtain credits fraudulently, reverse engineer the app or overload our systems.
Artificial intelligence
Transcripts, summaries, answers and documents are generated automatically by artificial intelligence systems and are labelled as such in the app. They may contain errors or omissions: always review them before using them or sending them to others, especially when it matters. Generated content is not professional advice (medical, legal, financial or otherwise).
Health. Capta helps you remember what was said, for example during a visit. It is not a medical device, it does not diagnose, advise or recommend treatment, and it does not replace your doctor. For any health decision always consult a doctor.
Sharing and reports
You can share a recording through a link. Anyone with the link can see its content until you revoke it. You are responsible for what you share and with whom.
Anyone can report shared content they believe to be illegal from the Report content page or by writing to abuse@capta.fyi, which is also our point of contact for users and authorities under Regulation (EU) 2022/2065 (Digital Services Act). We review reports diligently and objectively; we may disable a link or remove content that breaks the law or these Terms. In that case we tell the person concerned the reasons for the decision and how to contest it, by writing to the same address.
Suspension and termination
You can stop using Capta and delete your account at any time. We may suspend or close an account for serious or repeated breaches of these Terms or the law, after notifying you where possible. If we shut down the service, we will give you at least 60 days’ notice and let you export your data.
Availability and changes to the service
We do our best to keep Capta always working, but there may be interruptions for maintenance, failures or causes beyond our control. We may change or update features, without substantially reducing what you have already paid for.
Intellectual property
The app, the Capta brand, the website and related content belong to us or our licensors. We grant you a personal, non-exclusive, non-transferable licence to use the app under these Terms.
Liability
We are liable within the limits set by law. We do not exclude or limit liability for wilful misconduct or gross negligence, for personal injury, or your rights as a consumer. Save for these cases, we are not liable for indirect or unforeseeable damage, nor for consequences of using generated content without checking it, or of your breach of the rules on recording and sharing.
App Store and Google Play
If you downloaded Capta from the App Store, Apple’s Licensed Application End User License Agreement also applies. These Terms are between you and us, not Apple or Google, who are not responsible for the app or its support. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Changes to the Terms
If we materially change these Terms, we will notify you in the app or by email at least 30 days in advance. If you don’t agree, you can delete your account before the changes take effect.
Governing law and disputes
Italian law applies, without depriving you of the protection of the mandatory rules of the country where you live. For disputes with consumers, the courts of the consumer’s place of residence or domicile have jurisdiction. Before going to court, write to us: we always look for a solution.
Contact
support@capta.fyi · Alessandro Colombo, Via E. de Amicis 59, Cornate d'Adda (MB), Italia